Drop N Go Haulers LLC (“Drop N' Go Haulers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, book a service, or otherwise interact with us, and how we use and protect that information.
Information we collect
We collect information you provide directly to us when you request a quote, book a service, or contact us. That typically includes:
- Your name
- Your phone number
- Your email address
- Your service address (for dumpster delivery, junk pickup, or demolition)
- Details about the project you're asking us to handle
- Payment information you provide to our booking system
- Photos you choose to send us by text or upload to a form (e.g., to get a flat quote)
When you visit our website, we and our service providers may also collect limited technical information automatically, such as IP address, browser type, device type, pages visited, and referring URL.
How we use your information
We use the information we collect to:
- Provide quotes and respond to inquiries
- Schedule and deliver services you've requested
- Process payments and send receipts or invoices
- Communicate with you about your job (delivery windows, pickup, follow-up)
- Maintain records for accounting, tax, and legal compliance
- Improve our services and website
- Send you occasional updates about our services if you've opted in (you can unsubscribe anytime)
We do not sell your information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share information with service providers who help us operate our business — for example, our online booking platform, payment processor, hosting provider, or accountant — and only as needed to provide the service you've requested.
Cookies and similar technologies
Our website uses cookies and similar technologies to remember your preferences, keep our site working properly, and understand how visitors use the site. You can configure your browser to refuse cookies or alert you when cookies are being sent, though some parts of the site may not function correctly without them.
Text messages
When you text us — including through any “text us” buttons on the site — you agree to receive replies from us at the phone number you used. Standard message and data rates may apply. We don't share your number with anyone, and you can stop receiving texts at any time by replying STOP.
How long we keep your information
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and invoice records are typically retained for at least seven years for tax and accounting purposes.
Your choices
You may request a copy of the information we have about you, ask us to correct inaccurate information, or ask us to delete your information. We'll honor those requests within the limits of applicable law and any record-keeping obligations we have.
Children's privacy
Our services and website are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll change the “Last updated” date at the top of this page. Material changes will be communicated in a more prominent way.
Contact us
Questions about this Privacy Policy or how we handle your information? Reach out:
- Email: info@dropgohaul.com
- Phone: 978-225-0786
- Mail: Drop N Go Haulers LLC, 2 Willowdale Ave, Tyngsborough, MA 01879